The easiest and most powerful way of adding Hertzian’s technology to your platforms, products and services is through a direction integration of our API. Through adding the API to your product, you’ll be enabling your users to perform the latest in AI-powered analysis of your unstructured data. By taking control of your customer feedback through the API, you’ll be able to offer a complete, detailed breakdown of the most important topics being discussed inside your feedback.
We’ve built the API to be as friendly to developers as possible and you can get started today by beginning to pass your customer feedback directly through to the platform. Results are started to be returned as soon as data has been received allowing you to start to build a better picture of the wants and needs of your customers. Not wanting to stop at aggregating all of your data, should you require a more detailed analysis of a sub set of data, you are also able to create custom collections of feedback allowing you to segment based on demographic, geographic or product based data.
If you have any questions about how an API integration might look for your business please get in touch today.