Financial Admin
Accurate, timely bookkeeping, PO logs and credit control.
Executive / Office Assistant
Keep Hertzian running smoothly. As our Executive / Office Assistant, you'll be the person who keeps the business moving, supporting credit control, general administration, people processes and day-to-day operations across our Commercial and Technical teams. You'll be organised, adaptable and meticulous, and confident working independently.
About Hertzian
Voted Best Place to Work in Cornwall in 2025 and 2026, Hertzian is a multi-award-winning AI company based in Truro. We use machine learning to turn customer feedback into insights that businesses can act on. You'll join an ambitious, inventive team that loves pushing boundaries and helping the next generation of tech talent grow.
What You'll Be Doing
Bookkeeping & Credit Control
Upload receipts and invoices to Hubdoc, raise purchase orders, and keep the PO and mileage logs up to date. Monitor overdue payments and send warning letters to clients when needed.
Culture & People
Keep the employee handbook up to date, track staff training, and be the first point of contact for interns and placement applications. Work with our solicitors whenever we need legal advice.
Operations Support
Host and minute our "project bible" meetings, turning outcomes into Jira tickets. Act as a central project contact: check in with colleagues and keep management informed of progress.
General Administration
Own the daily admin: data entry, booking management meetings, event and trip logistics, and sourcing the goods and services the team needs.
About You
- Location: Based 100% in the office at our Truro HQ.
- Experience: Three or more years in a similar administrative or operations role is preferred.
- Skills: Strong organisation, independent working, adaptability and a keen eye for detail.
- Right to Work: You must already have the right to work in the UK.*
*Hertzian is licensed to sponsor visas, but we are not offering sponsorship for this role.
Day-to-Day
- Producing accurate reports on timekeeping, wellbeing, absence and expenses.
- Planning events and working with marketing on social media tasks.
- Being the go-to operations contact: keeping things moving and offering advice when management isn't available.
- Checking in with colleagues for updates and giving supportive feedback.
Your 3-Month Review
At the end of your three-month probation, you'll have an appraisal against your performance. We'll talk through what you've delivered and learned, and we'll want your honest feedback and ideas for how we can do things better.
How We'll Measure Success
Ops Efficiency
Well-run project meetings, Jira tickets raised promptly, and clear reporting.
Team & Culture
Up-to-date staff policies, training kept on track, and a well-supported team.
Working Arrangements & Leave
33 days' holiday
Monday – Friday
Flexible working
Hybrid working when needed
How We Review Applications
We know it's a difficult time economically for many people, so we expect a high volume of applications. We don't use automated tools or AI to scan or review CVs.
A member of our team reads every application and judges it on its own merits. We do our best to reply to everyone, but if you don't hear from us, please accept our sincere apologies. It most likely means your application didn't quite meet the criteria for interview on this occasion. Thank you for your interest in Hertzian.
