For consumer-centric companies, Hertzian is a customer insights company that provides an industry-relevant, full view of all your customer feedback. We use cutting-edge machine learning solutions tailored to your industry.
We are a small company that consistently punches above its weight. We focus on being truly people-centric, which means we fundamentally reject micromanagement and treat our team like adults.
Our approach is simple: we give our staff clear goals and KPIs, and we expect you to work independently to achieve them. You will always have colleagues to lean on for support, learning, and training, but you own your success.
We will respond to good work with positive feedback by recording the good as well as the bad, then feeding that back to the team.
We will be open, honest, empathic and clear in our communication by placing a greater emphasis on development of soft skills within each individual's personal development plan.
We will be better than we are by rewarding continuous high performance.
We will make sure our decisions are defensible by understanding the evidence for & against a decision.
We will view every success or failure as a collective by tying individual benefits to collective performance.
We will ensure our work is accessible and transparent by reporting individual progress and issues.
We will actively improve team cohesion and wellbeing by organising regular social and wellbeing activities.
We will be adaptable in the face of complications by being comprehensive & composed in our response.
Beyond everything, we always 'smash it' by consistently exceeding expectations and celebrating those victories as a team.
We produce the highest quality results while putting people first. We treat you like an adult, and we reward continuous high performance.
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Because we reject micromanagement, our culture relies entirely on the quality and drive of our people. We are always looking for the most enthusiastic, smart, and dedicated individuals to join our team.
As you advance from Associate to Board Director, your benefits package scales significantly to reward your continuous high performance and leadership.
Scales up to 33 days (inc. bank holidays) with a Holiday Buy/Sell scheme.
Employer matched contributions scale progressively up to 6%.
Dedicated annual development budgets scaling from £500 up to £2,500.
Unlocks for fully-funded Private Medical Insurance (PMI).
Lifestyle and Café cash perks scaling up to £125 combined monthly.
Senior roles unlock 'Work from Anywhere' (up to 4 weeks abroad) and Company Car Allowances. Income Protection and Death in Service.
Join a small team making a massive impact.
We prefer to build relationships directly with our candidates. We do not accept unsolicited agency resumes and will not pay fees for unapproved submissions. Strictly no agencies, please.
Every effort is made to ensure inclusivity and accessibility are considered throughout our application and interview process. If you require accommodations, please let us know.
Please note that a formal written offer letter is required for the acceptance of any position. Nothing on this webpage, or in our hiring process descriptions, constitutes or gives an implied contract of employment.
