Winning the National AI Awards: How PlayerXP is Leading the AI Revolution in Gaming
We are proud to announce that PlayerXP has been recognised at the prestigious National AI Awards, taking home the prize for our innovative use of artificial intelligence in gaming. This honour is not just a reflection of our technology but also of the deep collaboration we’ve cultivated with our partners across the gaming industry.
At PlayerXP, our goal is simple: to be the voice of the player. Our platform collects, analyses, and interprets vast amounts of player feedback, allowing developers to make informed decisions that directly impact gameplay and player satisfaction.
But what does this look like in practice? Here is a case study that illustrates how we have helped our clients achieve success through AI.
A case study: Revolutionising Live Ops with Real-Time Insights
One of the top game studios in the industry faced a unique challenge with their live service game. While their title enjoyed a large and active player base, they struggled to identify and respond to in-game issues quickly enough to prevent player dissatisfaction.
By integrating PlayerXP into their live ops process, they gained access to real-time sentiment analysis. Our AI identified growing frustration around a newly introduced feature, which allowed the development team to react promptly and resolve the issue within days. The result? Player sentiment recovered quickly, and the new feature was rebalanced, leading to a 24 hours turnround on bugs identified in the game.
Looking Ahead: The Future of AI in Gaming
Our National AI Awards win is a milestone, but it’s just the beginning. AI is transforming the way developers build, launch, and maintain their games. At PlayerXP, we’re committed to staying at the forefront of this revolution, providing tools that empower developers to create games that players love.
We are committed to being the voice of the player and supporting the new indie games coming up. So, stay tuned for an exciting new product launch to help indie studios maximise their data and help their game succeed!
As we celebrate this recognition, we also look forward to what’s next: using AI to continue enhancing player experiences, increasing engagement, and driving the future of gaming forward!
Official National AI Awards Press Release:
