Working closely with our Solutions team, this role is perfect for a driven, communicative professional ready to generate sales leads for PlayerXP and CustomerXP, advocate for community managers, and ensure our clients get the absolute best value return from our AI products.
Voted the Best Place to Work in Cornwall (2025 & 2026), Hertzian is a multi-award-winning AI company headquartered in Truro. We specialise in using cutting-edge Machine Learning to transform customer feedback into actionable insights. Join an innovative team dedicated to pushing boundaries and fostering tech talent.
You are an enthusiastic, target-driven, and people-oriented professional with a passion for sales and client success. You thrive in relationship-building environments and understand the nuances of how community management and customer experience drive business growth.
Deeply empathetic yet commercial, you have the ability to identify potential leads and naturally translate complex AI capabilities into tangible value for our prospects and partners.
Proactively identify and engage potential clients for PlayerXP and CustomerXP across the gaming and broader customer experience sectors.
Champion the needs of community managers and CX professionals during outreach, positioning Hertzian as a dedicated partner in their success.
Work closely with the Solutions Manager and technical teams to ensure seamless handoffs and deliver highly tailored product pitches.
Manage client relationships and assist in defining use cases early in the sales cycle to ensure customers see maximum return on investment from our AI platforms.
*Please note: While Hertzian is licensed to issue Sponsorship Visas, we are not electing to do so for this position.
At the end of your 3-month probation, you will deliver a pipeline presentation to the Solutions Manager. This presentation must outline your current lead generation metrics, key learnings about our target personas, and your strategy for scaling outreach moving forward.
Maintaining a consistent volume of qualified prospects added to the sales pipeline.
Achieving a strong, steady rhythm of calls, emails, and social selling engagements.
Successfully transitioning cold leads into active discovery meetings for the Solutions team.
Basic benefits package applies to this role:
28 days annual leave (inclusive of all UK bank holidays).
Company laptop provided. Full access to our Employee Assistance Programme (EAP).
We recognise economically it is a difficult time for many, and as a result, we expect to receive a high volume of applications. We want to assure you that we do not use automated methods or AI to scan or review CVs.
Every single application is reviewed manually by our team on its own merit. We do our very best to get back to everyone; however, if we are not able to respond to you directly, we sincerely apologise. It likely means that your application did not quite meet the criteria to reach the interview stage on this occasion. We thank you for your interest in Hertzian.
