Commercial Manager Job Profile - Hertzian

Commercial Manager

Working closely with marketing and account management, this role is perfect for a driven, commercially-minded professional ready to drive tangible business expansion across the South West and beyond.

About Hertzian

Voted the Best Place to Work in Cornwall (2025 & 2026), Hertzian is a multi-award-winning AI company headquartered in Truro. We specialise in using cutting-edge Machine Learning to transform customer feedback into actionable insights. Join an innovative team dedicated to pushing boundaries and fostering tech talent.

The Ideal Candidate & Experience

Who You Are

You are a highly engaging, charismatic, and customer-centric professional with a natural flair for public engagement. You thrive in relationship-driven environments and understand the nuances of how people interact with consumer brands.

Deeply empathetic yet commercially sharp, you have the ability to build immediate, authentic rapport with stakeholders, naturally translating human behavior and public sentiment into tangible business growth.

Your Experience

  • Proven commercial or business development track record focused heavily on consumerism or entertainment sectors.
  • Extensive industry experience within Hospitality, Travel, Consumer Goods, Games, or Film.
  • Demonstrable history of managing partnerships and strategies focused on public facing or customer engagement.

Key Responsibilities & Duties

  • Business Development

    Oversee all new revenue streams. Spearhead strategic initiatives to enter new markets, actively expand Hertzian's client base, and drive commercial growth.

  • Cross-Department Alignment

    Actively contribute to and align with the Marketing and Account Management teams. Ensure commercial insights feed into overall business strategies.

  • Presentations & Pitching

    Regularly attend high-level client meetings and confidently deliver compelling presentations to stakeholders as a key ambassador for Hertzian.

  • Stakeholder Reporting

    Provide clear, accurate, and timely reports on commercial performance, pipeline health, and strategic growth metrics to the Executive Management team and key stakeholders.

Essential Requirements

  • Location: Based in the South West region.
  • Travel: Valid driver's licence & in-date passport.
  • Software: Confident with JIRA, Pipedrive, and SharePoint/GDrive.
  • Right to Work: Must have the right to work in the UK.*

*Please note: While Hertzian is licensed to issue Sponsorship Visas, we are not electing to do so for this position.

Day-to-Day Activities

  • Generating leads and new business.
  • Updating CRM pipelines and tracking commercial targets.
  • Travelling across the South West for client meetings.
  • Scoping and developing new market opportunities.
  • Collaborating with Marketing to refine sales collateral.

3-Month Probation Milestone

At the end of your 3-month probation, you will deliver a comprehensive presentation to the Executive Management team. This presentation must outline your current performance and outputs, key learnings, and provide your professional feedback and strategic suggestions moving forward.

Measuring KPIs

New Revenues

Achievement of new revenue goals and sales targets.

Business Dev

New business opportunities generated and successfully closed.

Market Growth

Identification and successful penetration into new market sectors.

Benefits & Perks (Post-Probation)

Includes all standard Grade C benefits, plus:

  • Time Off

    33 days holiday (incl. bank holidays). Holiday Buy/Sell Scheme (up to 10 days).

  • Work/Life Balance

    Hybrid working (2 days remote) & flexible hours. 5 days "no ask" compassionate leave & Flexible Dependency/Family Leave.

  • Financial & Lifestyle

    £50 Monthly Lifestyle Allowance. Access to our Earned Wage Access (EWA) / Salary Advance Scheme for major milestones.

  • Tech & Development

    Company phone & laptop. Up to £1,500 training budget. Access to Employee Assistance Programme (EAP).

  • Culture & Community

    Opportunity to contribute to the Staff Forum, helping to playfully manage the staff budget and organise highly anticipated work socials.

A Note on Our Review Process

We recognise that economically it is a difficult time for many, and as a result, we expect to receive a high volume of applications for this role. We want to assure you that we do not use automated methods or AI to scan or review CVs.

Every single application is reviewed manually by our team on its own merit. We do our very best to get back to everyone; however, if we are not able to respond to you directly, we sincerely apologise. It likely means that your application did not quite meet the criteria to reach the interview stage on this occasion. We thank you in advance for your time and interest in Hertzian.

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