Pipeline Growth
Consistently generating and qualifying new opportunities within gaming studios.
Gaming Industry Specialist PlayerXP
As a Gaming Industry Specialist for PlayerXP, you will be on the front lines of our growth. Your primary mission is to connect with Community Managers within the video game industry, understand their unique challenges, and demonstrate how our AI dashboards can transform their workflows. Beyond sales and business development, you will provide hands-on support to the studios you secure, acting as their advocate and ensuring they maximize the value of PlayerXP.
About Hertzian & PlayerXP
Hertzian is a pioneering AI product company dedicated to supporting communities through multiple innovative products. Voted the Best Place to Work in Cornwall, our flagship gaming product, PlayerXP, is a community intelligence platform designed specifically for Community Managers, Producers, and Game Developers. We transform millions of player interactions into actionable insights.
Key Responsibilities
Sales & Business Development
Identify and engage with Community Managers and Player Experience professionals at gaming studios worldwide. Drive the full sales cycle from initial outreach to closing deals, utilizing consultative selling techniques to demonstrate the value of PlayerXP.
Hands-On Studio Support
Go beyond the sale by providing dedicated, hands-on support to the studios you onboard. Act as an extension of their team, ensuring they are fully trained and extracting the maximum actionable insight from the PlayerXP platform.
Client Advocacy
Serve as the primary advocate for your clients within Hertzian. Gather vital feedback from studios and champion their needs directly to our product team, directly influencing the future development roadmap of PlayerXP.
Industry Representation & Events
Actively represent PlayerXP within the gaming community. Attend key industry events, conferences, and meetups (all travel and expenses paid) to network, promote our services, and maintain a strong presence in the field.
Who You Are (Requirements)
- 3-5 years of experience in Community Management or a highly similar role within the gaming industry.
- Well-connected within the games industry with a proven, active network.
- Strong desire to transition into or grow within sales and business development.
- Highly empathetic and a consultative active listener, able to truly understand studio pain points.
- Exceptional presentation skills and the ability to train and support teams on new software.
- Self-starter, comfortable managing your own pipeline and client relationships remotely.
Nice to haves
Industry Network
A strong contact book of industry colleagues and connections.
Public Speaking & Networking
Experience with public speaking, networking and communication.
Reporting proficient
Experience reporting to senior management on progress, leads and conversations
Measuring Success
Deal Closure
Successfully guiding prospects through the cycle to close ARR targets.
Studio Success
Ensuring high retention and satisfaction for the studios you actively support.
A Note on Our Review Process
We recognise economically it is a difficult time for many, and as a result, we expect to receive a high volume of applications. We want to assure you that we do not use automated methods or AI to scan or review CVs.
Every single application is reviewed manually by our team on its own merit. We do our very best to get back to everyone; however, if we are not able to respond to you directly, we sincerely apologise. It likely means that your application did not quite meet the criteria to reach the interview stage on this occasion. We thank you for your interest in joining the PlayerXP team.
